Whenever you have an international package, it will be delivered to the Phil Post and not straight to you because it has to be checked by the Philippine Customs. This is to make sure that the item/s is not prohibited to enter the country. To know more about our Philippine Customs and view a list of prohibited items, please view this document: Philippine Customs Information. The branch will depend on the shipping address you provided. For example, since I reside in Quezon City, my parcel arrived at the Quezon City Central Post Office.
Notice sent by the Philippine Postal Corporation that tells you that the parcel can now be claimed at the Central Post Office.
When the international package arrives at Phil Post, it will first be checked by the Bureau of Customs. If the parcel is cleared, the central post office will then mail you a notice that you can claim your item/s. The window number where you should proceed when you arrive at the post office is stamped on the upper left corner of the notice. Mine (refer to above photo) said W-37, which actually meant window 37. You have 30 days to get your parcel.
The Central Post Office consists of a series of windows.
This is me in the process of claiming my package.
Here are a few reminders you should remember before going to the Central Post Office:
1. Bring a valid I.D. Examples are driver's license, voter's I.D., passport, etc. Make sure the name on your I.D. matches the name of the addressee on the parcel you are claiming.
2. You will be charged a postal fee that's indicated on the notice that was sent to you via mail. I suggest you bring an exact amount to make facilitation quicker.
3. Always double check your package. It might not be yours.
The Philippine Postal Corporation, Central Post Office is open from Monday to Friday, 9:00am - 5:00pm but closed during lunch breaks from 12:00nn - 1:00pm. For more details, visit the Phil Post Website.
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I was claiming my parcel, the examiner says it has a torn price tag and should be taxed since it looks like it is worth more than $ 10. I was not able to claim it because he is asking for a letter from the sender. I am confused because he is not clear why I cannot claim my parcel.
ReplyDeleteApparently, there's a new rule that goods brought in that's about $10 worth is taxable. Why was he asking for a letter from the sender? Try going here - http://philpost.gov.ph/web/category/news/ - and check on updates on claiming parcels.
ReplyDeleteThanks for sharing this. To help out others who may wish to claim their parcel sent thru EMS from abroad, I would suggest this very informative site.
ReplyDeletehttp://hubpages.com/hub/Claiming-your-package-at-Philippine-Postal-via-EMS-Express-Mail-Service
Thanks and Godbless!
Luz
Hi, Vanenie! The tax fee is really not indicated in the notice. It is just to let you know that you have a parcel waiting to be claimed in the post office.
ReplyDeleteHi rins, i have someone in the us ti send a package to me...What shipping address should i indicate in the package? my residence adress or the phost office adress? how will i know how much should i pay for the tax fees?
ReplyDeleteHi, Albert!
ReplyDeleteThe shipping address is your home address or where you would like to package to be delivered. It is just that all international packages, regardless the shipping address, goes directly to Phil Post for screening and they notify you that your parcel has arrived and ready for claiming. Depending on the notice you receive, you may pick up your item/s on the Phil Post branch of the city you live in or you may have to go directly to the main Phil Post office in Pasay City. This will be indicated on the notice card that will be delivered to you.
As for the amount of taxes you'll have to pay, that would depend on the declared value of the package. There are items that will not require you to pay taxes. Unfortunately, I don't know the exact computation for taxes. As far as I know, it will depend on the value of your item/s.
Good luck!
I know bayad na yan before pinadala dito sa pilipinas why need pa magbayad tayo ang mahal mahal na nga binayaran nila. so tayo bilang tatangap ng regalo or package expected natin masaya. pano kung wala kang pera para claim yon. bummer naman yan para sa atin.
DeleteHello may magpapadala kasi sa akin galing sa las vegas is it ok na ang shipping address ko ay sa Post office dito sa cavite ? kung pwede paano ako manonotify na meron akong package ? at paano malalaman ng Post office ang address ko ? salamat po sa sasagot :D
DeleteI always pay Php 40 for any parcel I receive through the post office. Why is this so? Even books I order online are charged to me. :(
ReplyDeleteYesterday, I went to Post Office for the first time to picked up a parcel. They charged me 40php and gave me an official receipt for it BUT they also asked an amount of 1290php almost 50% of the value of my parcel that is only written on a peice of scratch paper! The woman told me it is the "Custom Duty Tax" which included stamp tax and vat and some other tax stuff I didn't understand. I refused to pay it, luckily, they let me go but next time she said (exact words) "next time sisingilin na kita" and insisted that it is in the law.
ReplyDeleteI really need help to understand this, what really is this "custom duty tax"?? I have 3 more parcels arriving this month and I really hate paying that unreasonable huge amount of money. For god's sake, I'm just a student!
Hi, Maria Alyssa!
ReplyDeleteYou could ask the customs officer how he/she arrived that the computation of your custom duty tax. Did you purchase your item/s online or are the items personal gifts? Is there a declared value included in your parcel?
For a glimpse of the computation, you may refer to my post here.
I just want to ask how about sending letters, cards or parcels going out of the country using the post office...thanks...
ReplyDeleteHi, I am in no way affiliated with Phil Post. This entry was posted to chronicle a personal experience with them and for reference. Please direct your inquiries to Phil Post. Link to their official website is included in this article. Thank you!
ReplyDeleteHi Rins. I'm going to purchase an item online worth $100 plus shipping fee of $18. In total of $118.
DeleteWill there be a tax when I claim it? And how much will it cost me? And why is that?
Hello! I just want to ask because my friend sent me a letter (an envelope) that contains photos through registered mail. I was wondering if I will need to claim it at Philpost or it will be delivered to my house? :O Thanks for the help! :D
ReplyDeleteHi rins!
ReplyDeleteI'm so glad I came across this really helpful entry of yours. The Philpost website is pretty much useless and I actually got more info from your shared experiences than the 20 minutes I spent navigating their website. >__<
My friend in California mailed me a stuffed toy souvenir she got on her recent Korea trip. She says she sent it over a month ago but I have yet to get a notice from the QC Central Post Office. Do packages usually take THIS long to arrive? And how can one follow up a parcel if they haven't received a notice of claim yet? :-(
Thanks! =D
Hi, Lex!
ReplyDeleteI'm glad my post about Philpost was helpful to you. :)
Early this year, I won a prize from a nail art contest that was hosted in the U.S. It took a month to get here as well. I think it all depends on the mail option the sender chose. Based on experience, it take a longer time to send parcels here in the Philippines.
Regarding the follow up, if your package has a tracking no., you can call the courier for status. :)
Very helpful. Thank you for this post! :D
ReplyDeleteHello rins
ReplyDeleteim have a package coming from US, im from Quezon City. where i should clam it ? the package worth of 50$. i have something to pay? its my first time. what should i need to do to get ?
Hi, Sheryl.
ReplyDeleteYou'll receive a notification card from Philpost as to where you should claim your package. As for your other concerns, this article answered it. :)
I just want to ask if student ID is valid to claim my package. Im only a student and I won an item from US. I already received the notice already, all i have to do is to claim it to post office
ReplyDeleteHello Rins! Thanks for your helpful post! :) Any idea how I will go there via commute when I'm coming from EDSA (MRT)?
ReplyDeleteHi,I have been waiting for my package for several days now,it was mailed last Feb.16,2012 through EMS and until now,it did not arrive yet,can I tract the status of my parcel? thank you.
ReplyDeletekailangan bang i open ng employee sa claiming area ang i cla claim na parcel galing abroad
ReplyDelete@pinay
ReplyDeleteBased on my experience, it depends on the items included in your package.
I live in QC near Araneta Center. Where will my item be delivered? In NIA QCCPO, or are there any other Philpost Office that is near my location? Thanks! :)
ReplyDeleteHi Rins!
ReplyDeleteI'm currently residing in Commonwealth QC. Where can I pickup my parcel? This is my first time to claim an international package and I don't have any idea where to pick it up. I hope you can help me about this problem of mine. :)
@AteeNadj
ReplyDeleteBased on personal experience, you have to wait for the notification card. It will be indicated there where you have to pick-up your parcel. :)
Hi,
ReplyDeleteI saw the computation page and there was no real computation as you also did not know where the $98.34 was from. Did you ever find out? Because we received a parcel from the UK and they are charging us P3000 for it. Very interested at how nobody has attempted to really get into what's going on or even sue them. Thanks!
The customs should publicly and officially lay the laws about taxing the parcel and the taxing computations basis. Section 2703 of Customs Law indicates that private, non-commercial craft / items are EXEMPTED OF FEES but in most post offices, grabe the customs are so corrupt, doing extortions and over-the-top taxes / billing. Customs' the TOP CORRUPT PHIL Govt agency.
ReplyDeleteHi,
ReplyDeleteI have a package from the US which is a pc gaming steering and its quite heavy, it weighs about 12 lbs.
I have checked usps my tracking number and it says my parcels are in the customs being processed, but its still there for almost a month now, im getting worried that it may not be delivered or being held up. What shoud i do? Thanks
6/08/2012 11:36 AM
@Chrishb
ReplyDeletePerhaps you can call Philpost and inquire about the status of your parcel. With your tracking no. on hand, they could probably give you information about your item.
Hi everyone!!!this forum is very informative, I sent a package with some documents and gift items from Spain, I already paid shipping and handling fee as priority mail, it should have arrived 1 week ago, but according to the tracking number in Spain´s website, my package arrived in the Phil last June2, but until now, my sister hasn´t received it, she didn´t even receive any notification from Phil Post,I´ve tried to have a follow up from the trace and track of their site (Philpost) but no matches found, I got scared because it has been 3 weeks, another thing, I don´t have any idea that they also charge the Custom fee after paying from the point of origin, I hope you could give me some advice, thanks!!!
ReplyDeletehi..here's my story..last sept pinadalahan ako ng sis ko sg s2 from UK..it only took 2weeks or 15days nun na claim ko dto sa post office nmin and it only cost me 40.00..feb 2012 nag padala ulit sya same item as a gift sa pinsan nmn..this time it took 3weeks before na claim ang item and the woman ask her to pay 1.5k..i live in laguna while my cousin is from pasig..i was shocked when she told me nag bayad sya 1,500..im worried that it might happen again..nag padala ulit sister ko gift for my brother same item..it was last june 16 pa so inexpect nmn june28 andto n sa pinas..it was also confirmed by tnt..ang sabi nsa custom na daw..almost 1month na wala prn notice from our provincial post office..tinawagan namn knina ang sabi mon or tuesday dw plus payment 2,000 pra sa tax..
ReplyDelete---
its tuesday now..and still i havent recieve any notice from philpost..mas matagal pa un days nsa kanila item kesa nun pinadala mula dun sa carrier/cargo..
Sa dami ng mga naipopost dito, sa mga nababasa at napapanuod ko rin sa mga news about parcels and package loss via customs or philpost, mukhang hindi na yata ako dapat magtaka o mag-alala pa dahil eto na yata ang katotohanan sa loob ng Philpost CMEC at Local Post Offices.
ReplyDeleteI supposed to received a small packet size parcel send last June 1, 2012 from Lloyd Minister, Canada but its already July 24... and with numerous emails send to ems.cs@philpost.com for inquiries, all they can say is their apology and sincere service, and for me to follow it up with the local post office which I experience a shrugged and an exit door. Damn what a frustration. anyway I'm still hoping the parcel would find my doorstep handed to me by a good turtle. ";
A friend of mine from Australia sent me a Kobo ereader last June. SHe gave it as a gift. And until now, I haven't received anything yet kahit yung sa notice from Phil Post Office. I'm worried na baka mag-charge din sila sa akin ng malaki, considering na E-reader yon. Any advice po? Hindi ko po kasi alam kung door-to-door package ba yung type ng pagsend nya eh. :( please help po. Saka po talaga po ba lagpas one month ang padala from Australia to Philippines? Thanks po.
ReplyDeleteLexie
Hi! I've been searching for topics about Philippine Post for a very long time. I'm very thankful for this post, at least I learned something. My problem is, I won book contests a couple of time already, the first one was dated last December pa, but I haven't received it or any notification. I'm way past being frustrated, it seems like I'm waiting for nothing. I have 5 or more parcels coming. I'm from Lapu-Lapu City, a city in Cebu. Is it wise for me to pay a visit our local post office and ask for informations? Thanks a lot.
ReplyDeleteHi Lory Lee. Have you received your parcel? I'm from Cebu, too. Per EMS, the package reached the inward office of exchange last Oct 14. How long did it take for you to get the notice/package? Hope you can help. Thanks!
Deletehello Rins, thanks alot and hope you can help me:) nagpadala ako ng package sa sister ko sa cavite nung june 20. sabi sa post office dito sa amin it will take 10days lang daw na mapadala. after 20days wala pa. Sabi ng sister ko baka na-delay lang kc may bagyo, so sabi ko "ok"..pero hanggang ngayon wala pa rin ung package, so nag decide ako tonight na i-check ung tracking# nakalagay na dumating na raw ung package sa pinas nung june30 pa, pero wala pa kaming natatanggap na anumang sulat at since first time ko na magpadala ng regular package sa family ko kala ko idi-deliver sa bahay. until nakita ko nga itong sites mo. Anyway, i clicked the web site para sa philpost and nilagay ko yung 13digit tracking# but for some reason ala ung item or ala silang record ng item. Then i called most of the numbers pero alang luck!!!either di gumagana or busy tone ang nakukuha ko...Ahhhhh!!sorry naiinis lang ako kasi naguguluhan at di ko alam kong sino ang dapat kausapin at ano ang gagawin ko!!!:+( (any info e-mail me roma021981@yahoo)
ReplyDeleteHello Rins
ReplyDeleteI can not find out what happened to a small parcel sent to my God child in Quezon city. I mailed it out on july 13 from new hampshire USA.. It left Ny on the july 15. She has not received it yet. It was addressed to her at Banyani St.Brgy. Dona Imelda..Quezon city, Philippines.. i had the proper paperwok and i am so heartbroken. They were angel trinket box tshirt. Not a lot of value ,, Please ..have you any suggestions..
Jessica here..!!
ReplyDeleteHi everyone, i'm kinda worried of what will be going tomorrow,. I just got a noticed today from the post office. i'll be picking up a used cellphone (c6) and 2 JAG pants from india which is all bought here in Phils. my friend just sent it back to me because the pants are not fit to her so she just sent it to me instead of stock those in the cabinet. I'm thinking to make some drama, like i will say the phone is broke(which is not) and the pants are already used.(hope it will work) Anyway i'm a student and i hope this will help also. i'm praying because i don't have bucks of money to pay their bullshits. (STUPID UNDER THE TABLE NEGOTIATION) SO PITTY FOR OUR DIRTY GOVERNEMENT..!! I'm very sure to let you know once i get the package..:)
Hi everyone, i'm kinda worried of what will be going tomorrow,. I just got a noticed today from the post office. i'll be picking up a used cellphone (c6) and 2 JAG pants from india which is all bought here in Phils. my friend just sent it back to me because the pants are not fit to her so she just sent it to me instead of stock those in the cabinet. I'm thinking to make some drama, like i will say the phone is broke(which is not) and the pants are already used.(hope it will work) Anyway i'm a student and i hope this will help also. i'm praying because i don't have bucks of money to pay their bullshits. (STUPID UNDER THE TABLE NEGOTIATION) SO PITTY FOR OUR DIRTY GOVERNEMENT..!! I'm very sure to let you know once i get the package..:)
ReplyDeletehi guys...i had a very bad experience at philpost...it was in makati...last 2010 my friend from europe send a package...it was a surprise package for christmas...i didnt know whats in there...so when my notice arrived..i went straight at Makati philpost office and claimed my package and when they open it..it was digi cam and some dresses and magazine...since theres a declared amount on the digicam...the girl right away compute the tax i should pay and after computing...i was so shocked coz it coz almost 3,000 php..i am no so sure anymore about the amount because its been a while already but that was about that amount..so i was so shocked because i never expected that...but since..i was afraid that the camera and the other item might be stolen by them...so i then go right away to the atm to withdraw some cash...to pay for it....luckily i have enough money back then...so then when i went back from getting some cash...the post office guy..talked to me privately and said...if you want we can give lower the amount you have to pay its going to be cut 50% of the total tax amount...but we will not be issuing you any receipt..just give me the money and youll get the package right away...so as someone who is confuse on whats going on...pissed on the amount she needs to pay even though it was all paid from the country of origin and also as someone who is more concern about getting her package i chose to pay the 50%...but no receipt....and then now...just august 10 2012 my bf sent me a gift..he ordered it from victoria secret in USA...and VS sent it through postal and then when i claimed it VS wrote declared amount and then again the same girl when i got my package last 2010 computed the tax again..and then i was shocked because its even more than 50% of the amount declared on the package....so i was so pissed considering that it was a gift and ill also almost pay for it myself...so then i asked the girl what is this all about why there are alot of tax..why theres a 15% and why theres still 12% and why there are another amount..and then she only said..it being taxed because its imported and then she said did you buy this iten..i said no..its a gift..and then all she said was its still imported..and then...i was so pissed and walked out..and then while i was at outside the post office..calming myself down theres another guy talked to me and said..to talk to the girl and they can make a deal for me and lower the price down....but i ignored the guy and just walk away..and until now i havent gotten my package because i want to understand more if should i really pay that much...for that item my bf gifted me...is all this amount legal?? can you please help me more understand it???if its legal..i will have no problem paying it..but again..the philpost employee are trying to make a corrupt act...is there any way this corruption in this philpost could be stopped???the last time they got me because i was un aware of whats going on..and now...i dont want to tolerate this kind of practice....is there any law against all this corrupt employee...imagine..everyday there are alot of package coming in...and alot of it are taxable like they said..and if almost all of them will just go pay the 50% without receipt how much money would that be and it goest directly to their pocket..???PHILPOST IS REALLY UNBELIEVABLE...those customs tax are even crazy and unreasonable...its why people chose it this way..because we thought its cheaper..without realizing...youll almost as much as youll pay fed-ex..dhl or UPS..and they took forever before youll get it..while those express companies only takes 1-3 days before you get it....I HOPE THERE WILL BE A CHANGE IN THIS KIND OF SYSTEM....what a corrupt.....can anyone tell me please where can i report this corrupt employees please....thank you so much..hope this will also be helpful to others....MAKATI PHILPOST IS FULL OF CORRUPT EMPLOYEES BELIEVE ME...hope my experience wont happened to any of you guys....GOD BLESS...
ReplyDeletekaya naman Yumayaman bansa natin dahil sa mga ganyan gawain puro nakaw na lang alam nila.kapal ng mga mukha para ipakain sa mga anak nila ang nakukuha sa mga sender.
Deletehow will i get my parcel if i dont have a ID?
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteHi Rins.. I ordered a infrared rework station at ebay. i receive a registry notice and there's no instructions and address to where i can claim my item. i also notice that there's a price amounting of P 2781.00 and P 460.00 above the stamp. by the way im from batangas city.. hope you could give me saome advice.. thanks!
ReplyDeleteHi.! I'm back. sorry if it's been quite late update. in my experienced, I was able to get my package whole/unopen.when i enter inside the guy said look for eva and you will pay something. and the other girl shouted.(EVA MY MAGBABAYAD! SHE SOUNDS EXCITED WHICH MADE ME CONFUSED BECAUSE IM THINKING SHE WOULD BE ASKING THOUSANDS) THANKS GOD she just asked for 40php . then i proceedto other door,my drama works, but the guy ask me first before giving me the package. he ask me what's inside it, i said its a used pants and broken cellphone then he ask me again why is it broke. ofcourse i throw him drama reason. so i think he is convinced he ask my ID and i sign in to the log book and he gave me the package. I just knew that my friend did not wrote the cellphone into the list of package, but im still thankful that i just pay 40 pesos. It was in taguig this time, last year i got package picked up in pasig and i pay nothing.the same drama. it has an ipad inside.. i hope you guys will encounter people who are not using customers. But i Swear theres a lot of corrupt still.!
ReplyDelete@Joey Garde
ReplyDeleteThere's usually an address in the notice card from where it originated. There isn't any?
Hi Ms. Rins! Can I call the post office beforehand to ask if my parcel have already arrived? And usually, how long does it take before you receive a notice from them? :) Thank you so much.
ReplyDeletepano po pag regular mail lng cnend un parcel?ilang weeks po ba un para maclaim sa post office?yung akin po kc mag 1 month na pero wala pa rin..khit po notice galing post office wala pa ako nare2cieve...
ReplyDeleteMy sister sent me 3 parcels from London last August 14 containing Olympics shirts and clothes for my niece and nephew. QC Central Post Office sent me a notice card last Sept3 and it was delivered to my office yesterday (Sept4). I tried going there early so I can go to work right after. I arrived before 8:30am and they're already open. I'm not the first one in line and everyone seems already working. I went to W37 to show my notice card and went to W36 to pay for my parcel. They issued me with a receipt of Php40 and went to W39 to claim my parcel, subject for customs check. Customs teared my parcel and he picked one item from there, he just said: "ah sapatos ng bata." I was expecting 3 large envelopes but they only gave me one. So I told W37 that I'm expecting 3 parcels, not just one. He asked someone to check the other packages. They saw my 2 other parcels sealed in plastics (they are not accounted yet, and wasn't indicated in the notice that they sent me.) I was told to pay for the 2 parcels again at W36. After paying Php 80 at W36, I went again to W39 to get my parcel. Customs said that they didn't receive my parcels on the same day. He also asked me where my parcels came from, I told him that it was from my sister. I volunteered that he check my parcels again. He teared the plastics but he didn't actually check what's inside. He just told me that the packaging was teared but not really damaged. I said, that's fine. I didn't pay for any customs due. 3 parcels at Php 120 in less than 10 minutes plus open before 9AM. 1-2 people lined up per window.
ReplyDelete@Anonymous
ReplyDeleteHi! ANYONE HERE WHO WANTS TO JOIN ME ON REPORTING 'MAKATI CENTRAL POST OFFICE'? I'M IN DESPERATE CONDITION NOW SINCE THEY ARE CHARGING ME 1200K FOR MY ALREADY PAID PARCEL. SAME STORIES AS YOU GUYS..SAME SHIT. KINDLY TXT ME AT 09166473596. I WILL SEND AND PERSONALLY GO TO TULFO/T3 FOR THIS ACTIVITY THAT'S HAPPENING IN POST OFFICES, I DIDN'T GET MY ITEM STILL FOR PURPOSES.
please can someone help me! i send a parcel to doha qatar, not containing any liquid but ream type facial cleansers and cosmetics. all of which are mary kay products. i rcvd a letter last july 24 stating that my parcel was offloaded twice due to containing bottle with unknown substance.
ReplyDeleteit was so confusing because i have already sent the same product to doha 2x. that was my 3rd time sending the same items. and now its already september, my offloaded parcel is still "in the philippines" according to tagum post office but they cannot locate it!
its close to 3 months now! where can i possibly claim my offloaded parcel?!
thanks!
Hi Rins! gud day. this blog is really helpful. my friend and I joined an online contest conducted by the korean Tourism Organization last aug. Although we didnt win but as a token of appreciation KTO sent us a gift. Last Monday (sept10,2012) the package was delivered to my friend's address in santa ana manila but since she was at work, the postman didn't give the package to her housemate bacause an authorization letter must be obtained plus a valid id. Today, she received the notification that she needs to get the package at the post office. With all the horror stories and experiences that our kababayan has suffered, we are very much anxious of getting the package comes friday hehehe. Do you think the post office will still charge us tax considering that gifts lng naman yun from KTO?And pano kung walang naka-indicate the price dun sa items na nakapaloob sa package?(honestly, we also didnt know kung ano yung pinadala nila).. hope u can share ur ideas.thnx! elle
ReplyDelete@israel ingreso
ReplyDeleteIf the package is at your city post office, most probably you wouldn't be taxed. Most parcels that are blocked by customs are often claimed in the Pasay office.
Based on my experiences, no tax will be billed if the items were declared as gift by the sender. But it all depends on the discretion of the customs officer.
I hope you can come back here and share with us your experience when you finally get your parcel. Good luck! :)
hello rins,
ReplyDeleteI ordered a laptop parts from US and HK at USD48 each last August 20, 2012. Most probably it's in the QC post office already as per my tracking. I still haven't received any claim stub or registry notice. Can I go directly to QC post office to claim it?
AG
My parcel has been at the Customs since september 4 and my friend in the philippines the one i was sending to haven't received any claiming notice from post office,,were starting to worry coz it taking so long please do help me and what we gonna do??? i also tried to email the customs but they haven't yet email me back :C
ReplyDeleteOh don't bother referring them to the PhilPost website... it's useless! Maybe it would serve a better purpose to send your link to a higher government office for them to see all these complaints about the Postal service. It is indeed so frustrating and disappointing NOT to have a proper and trustworthy venue to air out such complaints. Sad that it has to be aired out on a blog like yours. But you're doing a good job here with your blog helping our kabayans with their postal issues.
ReplyDeleteThank you. Blessings to you!
Ellen
share ko lang mag sis,..i always get some package many times in costum ur right theyre charging too much and i dont know pano nila compute un charges,..dito lng talaga sa pilinas un kahit indicated as a gift they still need to open your package na dapat ay hindi kasi gift nga eh,.. sa other country if im not mistaken they dont open the package if its a gift...sana lang magawan nila ng paraan to,..hay pano uunlad bansa nian kung ganyan ,..SUPER DUPER GRABE TALAGA..!!!!!
ReplyDeletekaya mga sis baka makapagsuggest kayo sa king ng logistic na di na need dumaan sa CMECS for inspection kahit me charges ok lng basta safe
Sent a simple package to a friend in Makati. It was sent priority mail...mostly candy for the kids. Tracking it via USPS, it arrived in the Philippines 9/13/2012. It has been sitting there since. Delivery was never confirmed which leads me to believe that it was never delivered and probably never will be. What is wrong with these people? All these years, nothing has changed! Still the same corrupt, disrespectful batch of employees only now of a different generation. I know that there are good people within the system, but the rotten ones just taint the entire bunch. Such a rotten shame!
ReplyDelete@Anonymous
ReplyDeleteClaimed a parcel from the Mandaluyong post office today. It was my daughter's costume sent by the a friend from Korea. I only paid 40 pesos. I did notice that the package seemed opened though. It took me less than ten minutes to get the package. I wished the staff at the counter smiled more. but I guess given their meager government salary, a smile would have been too much to ask???
@dyeks espanto dyeks, where is the taguig post office, i got a registry notice today, but when i checked, there are 4 taguig post office branch. which one should i go to? it's not indicated in the notice
ReplyDeleteHello. This is my first time na maka-receive ng package from abroad. Saan ko po i-cclaim yung package ko? Walang naka-indicate kung saan, ang nakasulat lang ay kung saan window ko kukunin, yung name ko, address, at delivery number. Naka-reside po ako sa Bulacan. Tsaka ko nakakapagtaka lang may naka-sulat na "OSP" sa taas. Ano po yun? ThankS!
ReplyDeletehi, paano pag nawala ang notice from the postal office, magpapadala kaya sila ulit ng notice? thanks!
ReplyDeleteRe: offloaded parcels, I am currently chasing mine down. CMEC indicated it should be at the post office I sent it from, but the post office in Lawton hasn't received it yet apparently and told me to call CMEC for more details. What a waste of time. :(
ReplyDeleteGOOD DAY TO EVERYONE,JUST WONDERING WHAT HAPPEN TO MY POST YESTERDAY? AND I POST AGAIN A WHILE AGO AND I PUT MY NAME ( WILLY922 )MY POST IS ABOUT MY PARCEL THAT I SEND ON ( SEPTEMBER 24 ) SUPPOST TO BE 6 TO 10 BUSINESS DAY ONLY,BUT UNTIL NOW STILL IN THE ( CUSTOM CLEARANCE ) SINCE OCTOBER 19 & MY UNCLE ( THE RECIEVER ) THEY NEVER GET ANY IMPORMATION OR CLAIMING CARD OR NOTICE CARD.TANONG KO LANG PO IT'S MORE DONE 1 MONTH NA PO ITONG PINADALA KONG SMALL BOX HNGGANG NGAYON PO AY WLA PA DN SAN PO BA PWEDENG PUNTAHAN OR MAG INQUIRE THRU DIRECT CALL.PARA LANG MALAMAN NG TYUHIN KO KUNG NAPANO NA ANG BOX NA PINADAA KO SINCE SEPTEMBER 24 PA AT NAKA-DECLARED NAMAN PO YANG MGA ITEM ITEM DITO SA ( USPS ) MGA VITAMINS LANG NAMAN ANG LAMAN NG BOX,KUNG MAY TAX MAN ITO PAG KINUHA AY WALANG PROBLEMA BASTA MAKUHA LANG YUNG BOX,LAST YEAR PO KASI AY NAG PADALA DIN AKO NG BSMALL BOX SAME LANG NG MGA VITAMINS ANG LAMAN AT MAS MABIGAT PA PO KUMPARA DITO SA PINADAA KO LAST SEPT, 24 AT NAKUHA AGAD NG KAPATID KO WITH IN 2 WEEKS LANG AT WALANG NAGING PROBLEMA BUT THIS TIME AY UMABOT NG MAHIGIT 1 BUWAN NA PO,Y THE WY DITO PO AKO BASE SA CALIFORNIA, SA MGA KAIBIGAN NATIN NA MAY IDEA KUNG PAANO MAKOKONTAK OR ANY IMPO. TUNGKOL DITO SA NAPAKATAGAL NA PROSSESS,I REALY APPRECIATE ANY IMPO FROM YOU GUY'S THANKS PO AND GODBLESS TO ALL OF US.
ReplyDeleteREGARDS
WILLY
Please refrain from using ALL CAPS on your messages. As checked, the other 2 messages were tagged as spam by my server.
ReplyDeleteAs for your concern, you may inquire about your concern directly to PhilPost. If the no. is not working, I suggest you visit your local PhilPost branch.
just wondering i had a package sent by my friend from germany..she sent it through dhl..do i also have to pick it up in the post office?
ReplyDelete@zikk
ReplyDeleteBased on my experience with DHL, they deliver straight to your doorstep. If in case you need to pay any tax on your parcel, a DHL representative should call to advise you that you need to settle some fees.
ic thank you..will i still pay tax although its sent by a friend?
ReplyDelete@zikk
ReplyDeleteIf the item/s is a gift, it should not incur duties and taxes ... well, technically speaking. Mine was a gift and it still was taxed by customs. Hopefully, yours would not have the same fate.
THANKS FOR THE QUIK ADVICE MISS: RINS,YOU MEAN IN OUR TOWN ( PROVINCE? ) POST OFFICE? MY UNCLE ( THE RECIEVER ) HE GOE'S EVERY OTHER DAY JUST TO CHECK IF THERE IS ANY PACKAGE OR CLAIMING FORM THAT PHILPOST IN MANILA SEND ANY IMPO ABOUT MY BOX TO OUR PROVINCE OR TOWN POST OFFICE,AT KILALA NAMAN PO KAMI SA AMING LUGAR, BUT LIKE MY UNCLE ALWAYS TEXT ME EVERY OTHER DAY THERE IS NOTHING,BY THE WAY MISS RINS DO YOU HAVE ANY IDEA MAM KUNG SAN PWDENG TAWAGAN O TUMAWAG NG DIREKTA NAG TRY PO AKONG TUMAWAG DITO MULA ( CALIFORNIA ) AT NAG E-MAAIL NA DIN PO AKO TULAD NG SABI NG IBA ITS JUST WAYS OF TIME,BUT IM STILL HOPING NA MAKUHA NG TYUHIN KO YUNG MGA VITAMINS NA PINADALA KO,IF YOU HAVE ANY IDEA PO NA KUNG SAAN POST OFFICE NA MAKATAWG NG DIRECT BAKA PWEDE PONG MAHINGI OR PAKI E-MAIL PO AKO MAM KUNG OKEY LANG PO....ESTORWILLY@YAHOO.COM
ReplyDeleteGODBLESS
WILLY
hello po check nyo po yung philpost at CMEC sa pasay city
Delete(02) 854-5257
4621
3580
4902
opps...... sorry po miss:rins, i use the caplock again,try not to use it again next time.....thanks a lot mam for your help.
ReplyDeletebest regard
willy
hi i just ordered a camera accessories in ebay. those were from HK and US. any idea if there will be some fees to pay for? it cost Php3200 as i've converted it and it weigh no more than 1lbs.i'm from kawit,cavite and im waiting for my parcel for a couple of weeks now.. :(
ReplyDeletehope i can hear some advise or info on this concern.
thanks
Hi!
ReplyDeleteI ordered something online and the shipping is International Airmail (my understanding is that this is only regular airmail). It's been more than a month and I have no tracking no. for my package from Korea. Also, I haven't received any notice from our post office :( Another person had a diff courier with tracking no. and has gotten her package from the post office. But the post office insists that packages should have tracking no. and she has also received a notice to pick up her package, and I haven't. What should I do? Will I be entertained by the post office? I have yet to visit 2 post offices.. since I live in Pasay there's one near here or the Manila Central Post Office :(
EMS usually takes 2-4 business days but her packaged came in the post office after 3 weeks.
just wondering what happen to my post last night? ang haba pa naman ng message explanation ko,sna kaya napunta yung post ko bali 2 post pa naman yun....
ReplyDeleteWhat if my real name and the name the sender indicated in the parcel don't match? The sender used my nickname, the name I use on facebook, and not my real name. How can I still claim my package?
ReplyDeleteHi,
ReplyDeleteCan I claim my package using my school I.D?
good day po ms rins..im expecting my parcel to arrive there by decmber 5 thru USPS priority mail from florida..it was my cuzin who made the transaction but wrote my name as the sender but it was his address..it is supposed to be delvered to gumaca, quezon province as a gift for my bf..can i ask someone like my friend to claim it in the main phil post office (because im expecting a custom duty and taxes to be paid though it was declared as a gift so he can pay those charges and deliver it through LBC nlng pra mas mbilis)?il just write an authorization letter..i dont want my bf to pay for anything pa kase nga gift eyon..pwde po ba?
ReplyDelete@Chryses Castellano
ReplyDeleteI got a little confused with your concern. The sender's name is not really important when the item arrives at PhilPost. Our post office will send a notification card to whom you addressed your gift. He/she or his/her authorized representative can claim the package. The notification card includes an instruction on how to get an item with an authorized representative.
May parcel ako from Taiwan, actually eto na yung link, http://www.track-trace.com/post. Ibig sabihin ba neto, hindi pa cleared yung package ko sa customs? Sa Bulacan ko siya kukunin since taga-bulacan ako. Magbabayad pa ba ako ng taxes? First time ko kasi makakareceive since hindi naman ako nagpurchase, nanalo lang ako ng giveaway from an international store. Sana naman walang taxes. :-| And can I use my school id and tin id to claim my parcel?
ReplyDelete@Jensen Katherine
ReplyDeleteHere's my tracking number: RA 857 74257 1 TW
Hi. I'm trying to order from Apple Store Philippines and the package will still come from Singapore. If the price says that VAT is included do I still need to pay the tax charges at the post office? Thank you so much.
ReplyDeleteThe prices in Apple Store Philippines are all in PHP.
DeleteUsually, electronic gadgets still incurs duties and taxes when shipped here. To be sure, best to go to your local PhilPost office to inquire. Good luck!
Delete(1/2)
ReplyDeleteHi, Ms. Rina! Thank you so much for this blog post. This has helped (and it still is helping) me a lot. So in return, I wish to share with you my own experience that started with a crazy parcel notice.
Tomorrow (December 10), I shall pick up two parcels that I have been expecting for almost a month now. One is from the US and the other one is from Hong Kong. I bought a pair of boots in the US and bought a dress and a pair of tights in Hong Kong. After I realized that aside from personally claiming the parcels at the post office (QC Central Post Office, NIA Road), I also need to come prepared with cash for the ‘crazy computation’ the customs officer might charge me, and so I decided to do a little research. And then I stumbled upon your blog.
All the details I got from researching came from the comments and posts I read here and on other blog sites. So thank you, people. I hope this will help everyone as much as it has helped me prepare for picking up my parcels (although I have to admit, going through everything the first time almost gave me nightmares as I was worried sick I’d be paying a lot just to get the stuff I bought online).
Let’s start with this link on an interesting FB page:
https://www.facebook.com/Philippine.Customs.Duties.and.Taxes?fref=ts
It's a page that transparently shows how customs duties and taxes are and SHOULD BE computed.
The page can help everyone to easily see and understand how the crazy computation goes. The page provided several notes that can answer most (if not all) of our queries and even help us come prepared when we get a notice of a parcel waiting to be picked up by us at the post office.
I decided to come up with several rules to help you guys relax as soon as you receive a notice from the post office about a parcel that needs to be picked up.
Rule #1: Know your duties.
Check on the Tariff Rate Table to know the percentage of the rate duty the customs will charge on your purchase. (Here’s a link: http://www.tariffcommission.gov.ph/EO_574_annexes.htm go through every single pdf file and search or Ctrl+F the keyword for your item. I used boots and dress.)
My items fall under apparel, so the tariff rate duty is 15%. Please do remember that there are items that are non-taxable (like books and educational materials), so you are likely to pay for the amount stamped on your parcel, Php40 for the postal fee (I’m not so sure about the storage fee though, but check it out on the FB page).
Check the current dollar-peso rate as well (preferably the rate on the day you’ll pick up your parcel). This will also dictate your computation. Best to check the rate on: http://customs.gov.ph
Rule #2: Know your math.
ReplyDeleteYou’ll need your addition and multiplication skills here—or a calculator will do ;)—to prepare a rough computation on how much you will need to claim your parcel. Here’s a table for the computation
(source: https://www.facebook.com/notes/philippine-customs-duties-and-taxes/sample-basic-computation-on-imported-items-apparels/516891408340328).
NOTE: figures are actual amount based on my rough computation for the boots I bought in the US.
Cost of Goods (USD) + Freight (USD) = Total amount (USD)
Total amount (USD) x current dollar-peso rate = Dutiable Value (PHP)
(ex.: )
125.00 + 28.66 = $153.66
153.66 x 40.88 = Php6281.62
Dutiable Value x Rate Duty^ = Customs Duty
(^ means this may vary, check the tariff table for actual rate duty)
(ex.:)
6281.62 x 15% = 942.24 [or 6281.62 x 0.15 = 942.24]
Dutiable Value + Customs Duty + CDS* + IPF* = Total Landed Cost
Total Landed Cost x 12% VAT Rate* = VAT
(* means value is constant)
(ex.:)
6281.62 + 942.24 + 265 + 250 = 7738.86
7738.86 x 12% = 928.66 [or 7738.86 x 0.12 = 928.66]
Summary
Customs Duty + VAT + CDS + IPF = Total Customs Duty and Taxes
(ex.:)
942.24 + 928.66 + 265 +250 = Php2385.90
Thus, I need to go to the post office with Php2385.90 to be able to get my parcel. The price I have to pay for wanting to own a pair of good boots. :P
Rule #3: Arm yourself with knowledge, documents, and courage. As well as an ample amount of patience and respect.
As we all know, “walang manloloko kung walang magpapaloko.” And the best way to avoid being victimized by such corruption is to have the knowledge about this business, armed with the documents (your rough computation, pdf file or book of the tariff table, your invoices, and contact numbers of the people you can contact to complain about corruption), and backed up by your courage that you will not tolerate corruption and will not be victimized by it.
But then again, not everyone is corrupt. Never lose hope that honest people still exist even in the customs offices, so deal with your transaction with patience and respect for the staff giving you service. If something goes wrong, be firm but polite. Don’t easily give in to your anger and nag about where their salary comes from. Let them know and understand that you came prepared. And if they insist on doing their evil deeds, document everything, get the names of the staff involved, and report it straight to the bureau of customs through this website: http://customs.gov.ph or call their hotlines (or see if this page could also help: https://www.facebook.com/pages/Bureau-of-Customs-Complaints/165075396847390).
It might also help to see if you know someone from the Bureau of Customs to help you assess things or complain if you must. Luckily, I have a cousin who can back me up if things go wrong. But I am praying for good things to happen tomorrow.
P.S.:
I think we must also remember that honesty should come from both directions: from the customs office and from YOU. If you see that the duty and taxes computations are correct, don’t try to haggle anymore. That would make you no different from the people you rant about when they try to “rob” you through the crazy taxes and computations. I know the taxes may seem absurdly high, but that does not give us the justification to be irresponsible. “Treat others as you want them to treat you.” (Matthew 7:12a).
I shall come back soon to share my journey tomorrow. Pray for my journey to be great! Thank you!
claiming a package with c/o to my brother's address, is it okay to claim with my id but diffrent address?
ReplyDeleteI also have the same experience here in Malolos City, Bulacan they charged me around P9,000 w/o receipt for the used laptop came from my friend from Australia. I'm expecting a parcel again from Hongkong and I will be dealing with them again. They are so corrupt.
ReplyDeleteHi ms. Rin ...i just want to ask what is the span of time na kailangan kong antayin para makuha ko ung notification card? Kc mai bf gave me gifts from us and sbi nung carrier nila (which is usps( s phil post daw un ... umalis ung package sa us ng dec24,2012..hanggang ngayon wala pa rin akong notification letter ...ilang araw po ba ang kailangan k9ng antayin...thank u...please reply :)
ReplyDeleteTry to ask your local post office, then give them your tracking number...the same thing happend to me..they instruct us to go to CMEC located is pasay on monday,hopefully they charge us at a reasonable amount.
DeleteHi Ms. Rins, i have the same problem with Ms. Jie-licious.. I still haven't received any notification letter/card from the PhilPost or BoC.. The expected delivery date of my package (thru USPS carrier) is Nov. 14.. When I track my package, it says that Customs Clearance Process has been initiated already.. I wonder whom I should contact now as to where my parcel is..
ReplyDeleteHi Ms. Rins, i have the same problem with Ms. Jie-licious.. I still haven't received any notification letter/card from the PhilPost or BoC.. The expected delivery date of my package (thru USPS carrier) is Nov. 14.. When I track my package, it says that Customs Clearance Process has been initiated already.. I wonder whom I should contact now as to where my parcel is..
ReplyDeleteHi Ms. Rins, I have the same problem with Ms. Jie-licious.. I still haven't received any notification letter/card from the PhilPost or BoC as to where I should claim my parcel which I was expecting since November 14.. When I track my package, the info says that Customs Clearance Process has already been initiated.. But until now, wala pa din notification kung nasan na yung package ko.. I'm from Laguna and the package I'm expecting is from the U.S. (carrier is USPS).. I wonder whom I should contact now to ask about the status of my parcel..
ReplyDeleteHi, Jen.
DeleteHow about going to your local PhilPost branch and ask about your parcel. Sometimes, the notice card can get lost in the mail. If you are not sure where your local PhilPost branch is, chances are someone in your barangay hall will know.
Hi, I received Registry Notice last day after 2 months of waiting. Actually, I thought it was already gone and stolen so I didn't expect that I can receive it still. Moreover, the Registry Notice didn't state where can I claim the item and how much would I pay. So, I am a bit worried that they might cost me large amount just to claim it. Anyway, it contains "used laptop and few chocolates". Do you have any idea how much tax will I pay? I will going to get the package by Monday, hopefully they will just charge me small amount only.. Thanks in advance.
ReplyDeleteHi, I received Registry Notice last day after 2 months of waiting. Actually, I thought it was already gone and stolen so I was surprised last day because I never expect that I can still get the package. Moreover, the Registry Notice didn't state where can I claim the item and how much would I pay. So, I am a bit worried that they might cost me large amount just to claim it. Anyway, it contains "used laptop and few chocolates". Do you have any idea how much tax will I pay? I will going to get the package by Monday, hopefully they will just charge me small amount only.. Thanks in advance.
ReplyDeleteSorry, I don't know how much they would charge you for taxes, or if they would even charge you at all. You can check my other post regarding this. Someone in the comments sections posted a calculator for computing taxes. Good luck!
Deletesee you on monday we will be getting our package on monday, it contains wii games and other electronics,sana wag naman sila buwaya di naman lahat ng tao mayaman para pagkaperahan nila
DeleteIn addition, the name that they encode in Registry Notice is different from my real name. Instead of Joana they put Joanne in Registry Notice. I am worried that it will bring trouble with that case. :(
ReplyDeleteHi Rins;
ReplyDeleteHello good morning i would like to ask that my arcel says 'items examination on the custom awaiting to addressee to claim' i want to know what is that means? and can i go to te custom to claim my packages? than waiting here in out places?
I don't want people to assume that I am an expert at claiming packages at PhilPost because I am not. My blog posts regarding the matter is just to share with you my experience.
DeleteI am not the most reliable person to ask regarding your concern. But to give you my personal answer, if you have received a notice card to claim your item/s, that means you have to go to the PhilPost branch indicated in the notification card. If you haven't received a notice, we have to assume that your package is not here in the country or is not yet ready for release.
Rins, how do I tract a package coming from US to the province (Baguio City)? I am the sender and it's been a month since I sent it and it has arrived in Phils since the 2nd week of dec. 2012. Any online tracking system of Bureau of Customs or from the main post office in Pasay? I would appreciate it if you can give me direct lines to the proper department for follow-up. They are supposedly Christmas gifts to my friends, unfortunately it's did not arrived yet.
ReplyDeleteI meant it didn't arrive yet,it's frustrating to wait because this is my first gift to my friends from overseas and LBC is way too far to drive. I know LBC is faster and reliable than EMS.
ReplyDeleteUnless the courier you used has a tracking system, I don't know how else you can track your package. I am not sure if PhilPost has one.
Deleteon monday I'll be getting our package it's a gift from my aunt, the CMEC asked us to claim it there,,,kasi misdeclare daw,it's a gift nga eh...at ang sabi nila the item inside the nintendo wii cost 30,000 peros eh more $100 lang binili ng tita ko yun, they daw ng risibo to prove, will see what will happend and how much nila kami ichacharj since they don't know daw how much yung taxes, maghuhulaan nalang kami padating namin dun sa lunes...I will never used philpost again it's our first time and it sucks!
ReplyDeletenagpadala poh ako package sa anak.
ReplyDeleteChristmas gift ko sa anak ko.
isang buwan na mahigit na poh
dumating sa post office ng makati.
ems ng japan.
may dumating na notice daw galing post na makati ems.
pinuntahan agad ng anak galing school kasi ksi existed sa gift ko.
naawa ako at nabigo kasi hindi ng custom
kung magbayad ng tax halagang 10thousands peso. na paiiyak anak.kasi binuksan ang package
binulatlat ang package kung ano daw ang laman ng package ko.
tapos nagbungan daw cla 7thousands peso nalang daw sabi ng babae c Emma Salvador at yung matabang lalake na custom daw cya.
sabi ng anak wala poh akong pera hirap nga sa pamasahe pa punta dito.
kaya sibihan ng anak ibalik nyo nalang poh sa nagpadala.
sabi naman ng custom daw,hindi na maibalik to sa nagpadala kunin na ng custom.
bakit ganun bayad na dito.
anong pagbayad ng nag-aaral pa un ng high school.garbee wala patawad.studeyante 10 to 7 thousands peso.
miss rins,
ReplyDeleteganun na pala ang ems ngaun binubuksan nila ang package ng anak ko,
Tapos hingian ng taxes payment dw
na awa ako sa anak ko.
existed pa naman,
isang buwan mahigit nyang hintay.
Christmas gift ko pa naman sa kanya,
tinanong ko ang ems ng japan.
natawa cla bakit may taxes payment dw
bayad na yan dito...
iwan ko nakakaloka talaga.
ang mahal pa naman ng taxes payment na hiningi 10thousands peso.
ano yun!?
tapos bulong bulongan pa daw cla
7thousands nalang daw sabi ng babae na si Emma Salvador at yung Lalakeng mataba nagpakikilang custom daw cya.
walang perang gaun kalake ang anak ko nag-aaral pa ng high school miss,rins
sabi pa daw ng custom
paghindi nyo kunin agad to sa amin na ito.
tinakot pa ang anak.
hindi halatang suwapang sa pera.
pinaghirap ko pa naman dito.
parang may gift ako sa anak ko
ganun ng yari poh.
hindi pa na kuntinto binulatlat talaga...
naka sulat naman kung ang laman ng box.
intrisado ata sa kuwentas na gift ko anak ko.
sabi pa. nasan ang kuwentas dito ala naman buti nakita ng kapated ko.
hawak ng babae na c Emma Salvador daw cya.
ano bayan!???
nakaka walang gana...
kaya wala improvement ang pinas
Dahil sa mga mukhang pera.
hindi nalang makuntinto sa sahod nila.
halatang mga kurakot...kunyiru gago
mamatay ka sa karma.
thanks nalang poh.
ipatuloy niyung ang masamang ginagawa niyo
magbilang kayo ng tawa
kalolowa niyo sinonog na sa impiyerno.
tandaan nyo mga kurakot
masarap mamatay na maraming magmahal.
God bless u....
Hi, Gloria.
DeleteThanks for sharing your experience here. Based on my personal experience, all my international packages were opened infront of me whenever I need to claim it at PhilPost. This practice is actually necessary to ensure that we are not bringing in prohibited item/s here in the country. As long as it is done in your (or your representative) presence, I think that is fair.
Is your daughter a minor? If she is, you could ask her to bring an adult along when she claims your gift. That way, she would not get intimidated and someone with more authority can talk on her behalf.
I cannot say if the tax that was imposed on your package was unfair because you didn't disclose what you sent. But customs do give a receipt and a computation on how they came up with the fee. Your daughter can ask the officer-in-charge a breakdown and an explanation.
I hope your daughter will be able to receive the Christmas gift you sent her. :)
Thank you Rins for settting up this site. I hope someone here has some ideas about what hapened to my package. It arrived Phi customs on Nov. 17 and cleared customs on Dec. 1st. We never received any notice. We calling and calling customs but all lines are busy. I send many emails but never a reply. Nobody is acountable or held responsible for the package that contains baby clothing. I also went to Phil Post here in my town in Pangasinan but still they always saying nothing arrived. Do i need to go to Manila customs to find out why we dont rece anything? Do i need go to our Centrall Phil.Post in Dagupan? I cant get any answers from anybody from customs or from Phil Post....do you know whats my next step to find answers about the package? We getting desperate now cuz the baby clothes are for a 1 year old baby and my baby is now 10 monthes so were afraid soon the clothes wont fit her cuz soooo long its taking for the package or a notice to arrive our home. Do you have any help to assist me? Please Please Please....
ReplyDeleteIn reply to the post above me. This website is good thing. I found the info i needed to locate my package. I used the email adresss that I found here to Phil Post. I emailed them today and was surprised they email me back in less than 1 hour. They told me my package has been sent to my local post office on January 21 and ready for pick up on Monday morning cuz today is a Saturday. So dont give up on your package people. Email the Phil Post Central and there you will find your answers. I hope this site here finds the many people whom have lost hope on their package. Its a GOD sending site and we all need to say thank you to the person whom made this wwbsite..Rin Thank you for your effort and hard work you do to help us. I for one appreciate it. God luck to all....
ReplyDeleteJOHN
If ever someone has a similar problem as I did...here is the email adress to help you find your package
ReplyDeleteems.cs@philpost.gov.ph
ph.ems.cs@gmail.com
I've been tracking my package, and it said "January 15 - Item for Customs examination, Awaiting for addressee to claim" What to do? I've been emailing them for months. Please please please. ":((
ReplyDeleteHOW MANY DAYS OR MONTHS TO WAIT OF PARCEL FROM GERMANY TO HERE IN PHILIPPINES.THANK YOU.
ReplyDeleteI purchased my item from Brandsfever SG last January 8, 2014.. being shipped to the Philippines by January 24 and arrived at the Philippines by February 4 (I was given a link by Brandsfever for tracking my shipment).. I received my registry notice delivered to my address by a postman from manila post office just today February 13. So it is more than a month. I will drop by at the post office tomorrow morning and will see if I will get it by just paying the post office fee or with tax also.
DeleteI dropped by at the MANILA post office this morning to get my parcel (worth Php 2,263) and paid 50 pesos ONLY as post office fee.. :)
DeleteIf I have a package coming to the Philippines via EMS, will it always end up at Pasay customs office?
ReplyDeleteHi rins,
ReplyDeleteI received a notice from postal post office and they said that i can claim my letter. My problem is, they did not indicate any information on where and how can i get it. I'm expecting my SSS loan check and yet a notice from postal post office is what i received. Do you think, i can claim it in the central office?
Just like everyone here, I was expecting a package which was delivered to our customs last Jan 25, 2013; however until now I have not yet received any registry notice. I will try John's recommendation by sending an email to the email address he gave, crossing my fingers.
ReplyDeleteMicahelus Manalus
hi ms. rins,,
ReplyDeleteyung sa case ko kasi im expecting a package from singapore. Yung friend ko yung ngship nung item via speedpost air parcel. Expected delivery time based on the site is 7-9 days...1 wk na nkalipas wla prn and tinry kong itrack same update prn ang sabi received at destination transit centre. I tried calling the philpost angeles city pampanga and they said na nasa bureau of customs daw siya and wait for the notice to get my item. sabi nila twag daw ako ulit wed next wk. Im just worried kasi baka mawala sa customs and ask ko lang if may iba pang babayaran aside from the the postal fee? and if magtatagal ba talaga yung item sa customs? tnx.
Hi, Richvan!
DeleteSometimes, parcels take more than the usual time with customs. They are being thorough with inspecting item/s that comes in the country. If your package is not taxable, then you shouldn't be charged anything else other than the postal fee. But like many of the people who published their comments here, there really is no telling whether or not customs will place a tax on your item/s.
hi ms. rins,
ReplyDeletei am expecting a package from australia, my friend sent it last april 21. today,a certain girl who introduced herself from dlx courier, international called me, she was asking me to deposit P20,000.00 to her name thru western union as clearance payment to the bureau of custom. is this not a scam? i asked her if where is the parcel, she said at naia do paranaque. will the parcel not be delivered here at davao airport since my address indicated there is davao city? i also asked for the copy of the bill of lading but she did not responded. pls help me...
by the way,i am Floramie Gabales from Davao City..
ReplyDeletehi ms. rins,
ReplyDeletei am expecting a package from australia, my friend sent it last april 21. today,a certain girl who introduced herself from dlx courier, international called me, she was asking me to deposit P20,000.00 to her name thru western union as clearance payment to the bureau of custom. is this not a scam? i asked her if where is the parcel, she said at naia do paranaque. will the parcel not be delivered here at davao airport since my address indicated there is davao city? i also asked for the copy of the bill of lading but she did not responded. pls help me...
Hi, Floramie.
DeleteBest be sure and ask the courier your friend use to inquire about your package. Let us not entertain or deal with strangers, especially when money is involved, right? Be safe.
thanks so much ms. rins for the reply...
ReplyDeletehi ms.rins,,
ReplyDeletei have an item shipped by my friend from singapore. it only contains a pair of nike shoes with the box,,he shipped the item last april 4, 2013 and it landed here at phils at april 8, i noticed that it took long enough so i checked again and on april 19, it is held by customs. Im really starting to worry because til now, i dont have my shoes. I tried calling philpost angeles city but they told me, the item is still in customs. they told me that i should wait for them to send me a notice. Im planning to go to customs pasay even though i don't have a notice because somebody told me that he had the same incident and went to customs without notice and he gets his item. He just told the tracking number and paid the tax fee
Hi, Richvan.
DeleteI've experienced having my parcel in customs for almost a month. I guess it really just depends on the bulk of packages arriving here in the country? I can't really say that going to customs without a notice is the best option but if you feel that it is worth your time, then perhaps you should. Hopefully, everything will go smoothly and you'll be able to get your shoes! :)
Thanks for posting and I hope you can come back to share with us your experience once you get your item.
Hi, Ask ko lang po. Yung 30days po ba na indicated sa notice para iclaim yung parcel is 30 working days or 30 days including non working days? Nag woworry lang kasi ako na baka hindi ibigay bukas yung parcel ko, ngayon kasi yung 30th day (including non working days). Clarify ko lang po sana. Thanks! :)
ReplyDeleteHi Rina! I would just like to ask: how safe are the surroundings of the Quezon City Post Office? And is it relatively easy to get a taxi from there once I'm ready to leave? I'll be going there alone to pick up a package, and I've heard from some people that it's not too safe to go there alone if you're a woman (lots of guys hanging around, near a squatter area, etc.). So I'd like to know how true those rumors are. Thanks a lot in advance! :)
ReplyDeleteHi, Franjan.
DeleteI might not be the right person to answer this because I always bring a car with me. But yes, it is very much near a squatter area. The QC PhilPost is along a main road so it is frequented by public transport such as jeepneys and taxis. There's also a guard at the gate so you could probably ask him for assistance. But best if you could tag along someone to accompany you. Take care. :)
Ok! Thanks so much for your prompt and helpful advice! :)
ReplyDeleteHi Rins! I would to ask about my parcel from US, my friend send the parcel to me and then i trace it using PHILPOST it says the parcel is dispatch to provincial office (this is june 11,2013 at 5pm update) ,while USPS says its ready to pick it up(june 12,2013 8am update). So I'm confuse ano po ba talaga ang totoong information, Im worry if my package is stole or lost
ReplyDelete:(. By the way I'm from cebu. I went to the cebu post office to follow up and confirm if my package is arrive. When I'm there to check they ask me if I have a tracking number so I give it if its okay to give the traCking number?? ,They say that it didnt arrive yet, and say that the parcel might in the Manila right now?? .My friend says that the package gonna arrive here in 7-10 days but right now the package on its 8days. Do the post office send you a notice letter to notify you if the package is ready to pick up?? .I hope you can answer my all question. THANKS IN ADVANCE!!!!!
Hi Rins! I would to ask about my parcel from US, my friend send the parcel to me and then i trace it using PHILPOST it says the parcel is dispatch to provincial office (this is june 11,2013 at 5pm update) ,while USPS says its ready to pick it up(june 12,2013 8am update). So I'm confuse ano po ba talaga ang totoong information, Im worry if my package is stole or lost
ReplyDelete:(. By the way I'm from cebu. I went to the cebu post office to follow up and confirm if my package is arrive. When I'm there to check they ask me if I have a tracking number so I give it if its okay to give the traCking number?? ,They say that it didnt arrive yet, and say that the parcel might in the Manila right now?? .My friend says that the package gonna arrive here in 7-10 days but right now the package on its 8days. Do the post office send you a notice letter to notify you if the package is ready to pick up?? .I hope you can answer my all question. THANKS IN ADVANCE!!!!!
it says "your item is ready to pick up at the post office. The addresse has been advised to pick up item at PHILIPPINES on JUNE 12,2013:(
ReplyDeletebut when i went there june 13, 2012 they say the package isnt it there yet :'( please help me
this is USPS information
DeleteYou have to what for the notification card that comes from PhilPost.
ReplyDeleteby the way ate rins what do you mean "dispatch to provincial office"??
DeleteMost international packages go straight to the main EMS/customs office in Pasay before they are dispatched to designated provinces IF the item is addressed outside of Metro Manila.
DeleteHi. Need your help. Im waiting for a package from us. The guard in our condo told me that they inserted the notice into our door. But I really can't find it. Dont know where to go to claim it. My shipping address is sampaloc manila. Appreciate your help.
ReplyDeletehelo sir?? ilan araw niyo po natangap ang notice letter? hangang ngayon kac wala pa akong natatangap na notice letter about my package :(
DeleteYou can go to your local post office and just tell them you lost the notification card. They can trace if your parcel is for release on their official logbook. Best to bring an official ID.
DeleteHi. Is philpost open on Saturday?
ReplyDeleteHi Ms. Rins,
ReplyDeleteI just confirmed on the tracker that my parcel was already at the customs for examination last Friday. It's via USPS Priority Mail, is the claiming process same as EMS? Just want to know how long does it take for customs to clear my parcel? Haven't receive any notifications yet. By the way my item was a shoe I bought from ebay. Costs $61 and in total its $107 including the shipping. How much tax will be charged to me? (hope it will not reach thousands)
Hope you could answer my inquiries. I'm really worried that my item might get stolen or lost. I've worked so hard for that. :(
Thank you!
I had a package from a friend in michigan as birthday present and two dresses na maninipis lang naman kc sale un doon and the price in peso is 2,223 lang and why dapat ako magbayad ng 1,204 gift nga lang yun ang nipis pati ng envelope na pinaglagyan sobra naman sila.sabi ng friend ko wala na ako bayaran bakit ngayo siningil ako 1204 peso
ReplyDeleteHi miss rins! Since useless ang website ng philpost, sayo nlng po ako mgttanong..called philpost sabi pag "ev" daw start nung tracking number iddeliver dw s bhay n un,no need to go to the post office dw, then fees and charges daw will be paid upfront upon delivery..tama at totoo ba un? Thanks much!
ReplyDeleteHi, just wanna share my experience. I finally decided to go to CMEC or Philippine Postal at Pasay yesterday since I don't wanna wait and no longer expect my parcel or that effin' notification to arrive at my doorstep. I'm from Rizal and imagine the hassle of travelling to pasay. Took an MRT from Cubao to Taft then after dropping off took a taxi since there are no jeepneys or other public vehicles allowed on Domestic road. Not to mention I was also absent from work just to check on my beloved parcel just rotting there in their storage. Yes, that's right my parcel is at the storage area all along just waiting to be taxed by customs. By the way, my parcel was sent through USPS Priority Mail. (they call that priority? Tsk..) So first I went to the Customer Service window and gave my tracking number then they advised me to proceed to 2nd floor. From there I gave my tracking number so they could confirm on their computer that it is indeed there. Then they asked me to fill out a form indicating the tracking number, name, address etc. After that the employee said to follow him to the storage area. Took only a minute to find my parcel. Seeing my parcel unopened and unharmed was priceless. But unfortunately, there is no releasing of parcel there. My parcel will only released once it has reached my local post office and from there I can finally claim it. Also there are no custom official present at that time so I will not be able to see the effin' computations. So he asked for my contact so that they will call me once it has been properly taxed and forwarded to my local post office by Tuesday or Wednesday.
ReplyDeleteSo if you already confirmed on the tracker that your parcel has indeed arrived here in the country please don't hesitate to visit it there instead of waiting for months to arrive at your local post office. It's just rotting there in the storage waiting to be taxed by lazy worthless customs officials and employees.
Hi, I wanna share my experience too. First eBay purchase ko and I addressed the package in Taguig Post Office. USPS parcel tracker said my package arrived here last July 9, eBay estimated I should receive it by Jul-15 to Jul-19 so hindi muna ako nag-panic masyado, pero alarmed ako na Jul-16 na, wala pang notice.
ReplyDeleteBefore that pagka-alarm moment, I sent an email to amed@phlpost.com.ph on Jul-12 to help me track if the item ever arrived in Taguig post office. They replied on Jul-15 and copied me on their response to Taguig PO, which I appreciated.
July 16, I contacted Taguig PO (Lower Bicutan, not FTI) directly and spoke with Mr. Ronald (i'm so bad with names I couldn't remember his last name). I supplied my track number and name to him to look for my package. Around 3 minutes after, he came back to the phone and said the package is already there and that I could pick it up. I asked, "Pwede pong i-pick up kahit walang official notice?" Okay lang daw, since they got my name logged na. He asked me to look for Mr. Cesar when I drop by.
July 17, I got there around 15-20 mins before 4pm. I looked for Mr. Cesar, who by the way is very accommodating. He asked when did I say the package was delivered in Taguig. Like I have a way to know (hellooo, sila ang nagreceive. but, moving forward, if I call again for delayed notice, I should get the exact receive date in Taguig PO too). I only got the exact date it was processed in the Philippines (which was last Jul-9).
There is no computer record to start with. Log book, oo merun. Yung blue log book that you are probably familiar with being used by security guards and lost-and-founds. My package was delivered and listed on July 10.
Although I have questions in my head like how long does writing and sending a parcel notice takes (They could at least make a system of writing a notice upon receiving the item, and put them in an Outbox or something if ever they thought of batch sending those notices), I have to hold it and save it for later in case something unexpected turn of events comes.
They gave me a pamphlet re:Tariff and was informed that pag more than $50 ang item value, there's a tax (i could not find a reference for this). I asked, "Yung item value po ba, kasama ang shipping and handling?" Oo daw.
I have been frequent in BoC website to check guidelines for imports, parcels, and how to compute parcel tax. Para maging ready lang in case hindi masunod ang value as declared by eBay seller. Awa ng Diyos, hindi. Wala akong tax because less than $20 lang yung item ko.
I paid Php50.00 for TPO service fee. sabi ng iba, 40 pesos lang siya dati, tumaas na siguro.. I thanked the TPO people (making sure I took note of the first names at least of every one who helped me), they thanked me, too. Yun.
July 18, I received an email from phlpost, I was copied to the Taguig PO response that my package was already in the post office. Quite delayed, but I replied just the same, told them i got the package, copying the TPO email address. To thank them both for following up.
I just hope I still have faster transaction with them next time. I am still waiting for two more packages (small eBay purchases). I dread going to CMEC (one of my item was categorized as EMS).
Taguig Post Office (Lower Bicutan) - 4789469
amed@phlphost.gov.ph
Thanks.
I want to thank the blogger and commentors here. It encouraged me to be more proactive and not wait for them to do their jobs. I also did not forget to acknowledge them for doing something right.
DeleteHappy to read this experience of yours. Thank you for sharing. :)
DeleteGood evening ms. rins
ReplyDeleteI have a question, bago lang po kasi ako sa pagbili ng stuffs/merchandise online. Pano kung na email na shipped na ung package ko and 2 weeks na wala pa rin ung postal notice ko pwede ba na pumunta ako dun kahi para tingnan kung andun yung package ko kahit wala ako dala postal notice ?sana may maka sagot sa tanong ko kasi kinakabahan ako .2buwan na allowance pinag ipunanan ko.
Better pay a visit to CMEC/Philpost Pasay if you already confirmed that its already here in the country. With all those piles of parcels at their storage area customs are so lazy to examine them. As much as possible have them pull out your parcel once they have confirmed it and then have it examined by customs within the day. Lastly, pay the effin' customs duties and tax so you can get it right away (if its EMS) or they'll be dispatched to your local post office (if its Priority Mail).
DeleteYes, you can visit your the PhilPost branch in your area to inquire about the status of your package. There are times the notification card gets lost in the mail.
Deletehi mam, can i ask if how much yung tax ng 1pcs. of battery?? thats all thank u :)
ReplyDeleteHi. I have received a registry notice from the Philippine Postal Corporation but really wasn't expecting anything from anyone here and abroad. What could this be? And if I were to claim this mysterious shipment, will my company ID, NBI clearance and an expired postal ID be valid? Hope for a reply. Thank you and have a nice evening.
ReplyDeleteHi ms rins! I am glad to have come across ur post. And i was wondering if u might be able to help me.
ReplyDeleteA friend from the US sent me a book through usps and it was delivered sa Iloilo. Unfotunately im still here sa mindanao and my sister said i only have a month to claim the package. Pero it seems na di ako aabot sa deadline. They said either they will send the item back to the shipper or ilalagay sa unclaimed. I was hoping my sister could get it for me by scanning my id and ung notice na dapat ko pirmahan. What are thecrules kaya for this? Thank u!
Hi ma'am. A friend of mine sent a package to me last June from abroad. I've been waiting for a notice from Phil. Post office but until now, I didn't receive any :( what should I do? I'm afraid to go to our post office here in Iligan City since I've heard that some of the workers there are scary. Thank you.
ReplyDeleteA friend sent a package from US using usps.priority mail..it was in the sort facility in the phils last aug8 2013 accdg to tracking but until.now i have not received any notification card. Is my package lost or stolen? Im from mandaluyong.
ReplyDeleteworking ba tong email add ng philpost? amed@phlpost.com.ph pag nag sesend kasi ako ng email gamit ang yahoo account hindi sya na sesend.. help please thank you!
ReplyDeleteHi mis Rin, tanong ko lang may package akong galing sa states, nung June 7, 2013 processing through sort facility siya, tapos nag custom clearance siya nung June 29, 2013, hangang ngayon wala pa akong notice na narerecieve, pag tinatwagan ko ang Philpost dito sa Area namin sinasabi nila na wala pa daw.. ganito ba talaga katagal mag process ng maliit na box? 2months?
ReplyDelete@Richvan Bondoc,narecieve mo na yung pacakge mo? taga angeles city din ako, ako 2 months na sa customs wla pa din hangang ngayon..
ReplyDeleteHi Ms.Rins,
ReplyDeleteI am glad to see your page.My concern is this,I sent a parcel there in Negros Occidental from here in New Zealand which is a cellphone and a tablet through DHL.I paid 79 NZ dollars including the GST!My mom called DHL Bacolod if its already there and they answered my mom yes but the schedule of their delivery out of town is on Wednesday.So my mom just decided to pick it up.When my mom went there,it took them like 10minutes to get the parcel and when they got back they said that my mom has to pay 3,300php for the declared parcel.I just cant understand why it is already forwarded for delivery and why do they need to ask my mom to pay for that amount?Hope I can get an answer.Thank You so much
This actually happened to me as well when a company sent me items via DHL. When a DHL agent called me to inform me that I need to pay a certain amount for tax. I refused because the package is supposed to be a gift or in other words, I did not purchase the items.
DeleteDid you declare the package as a gift? If so, then your mom does not need to pay anything other than postal fee. But then again, the way our customs work here in the Philippines is somewhat confusing. If in any case they are persistent that your mom pays the Php3300, perhaps you can ask her to haggle for a discounted rate and argue that the package is actually a gift from you.
Good luck and please let us know how the transaction went. :)
Hi Ms.Rin nanalo po ako ng kpop cd sa isang website at ng puntahan ko po ito kahapon sa Muntinlupa PhilPost sinisingil po nila ako ng 1,366 Pesos,Bakit po Ganun grabe naman sila makataga...
ReplyDelete:O Does this mean that the shipping address I've provided with the international online shop where I bought my item to be delivered in our country is USELESS and I'd really have TO GO TO THE POST OFFICE AND CLAIM IT??? :'(
ReplyDelete**just so I can claim it?! :O
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteHi im from NZ and posted an international parcel to my partner which i put on the declaration slip items and ticked the box gift as well as items worth $100 NZ dollars, how much will my partner need to pay?. No card yet and she went into philpost and a guy told her that her parcel hasnt arrived, whats in it and to pay but she didnt cause no parcel, also asked her for her name address and mobile number, is he allowed to do that? Thanks to anyone who can help with my questions.
ReplyDeleteI love BackstreetBoys but their latest album was not released here in the Philippines, luckily though there was a US based BSB fan who's willing to purchase and ship the album out for me here in the Philippines. He said that he mailed it via US Airmail, not sure if it was part of USPS, I'm not sure if it will be delivered in my office address or would I have to go somewhere.
ReplyDeleteSo since this was a gift do I need to pay for something? The CD is like $10 lang but I did not purchase it in the first place. At saan po ba eto pupuntahan kung PHILPOST po ang magha handle? Sana po makapag reply kayo
:(
You'll probably have to wait for the notification card via mail and from there you can check where to get your item.
DeleteIts been 2 weeks na po. So standard talaga na pag regular mail lang at galing ng ibang bansa ikaw mismo pupunta sa PHILPOST para kunin yung pinadala?
ReplyDeleteSince gift po yung may babayaran pa ba ako aside from the POSTAGE stamp?
what does OSP mean in the registry notice? tnx
ReplyDeleteThis comment has been removed by the author.
ReplyDeletebumili ako ng 10pcs case for iphone 5 worth 38.8 dollars or almost 1700 pesos. after 2months naka receive ako ng notice from philpost na andun na daw yung package, nakakagulat lang kasi sinisingil ako ng 1273 pesos. di ko pa nakukuha hanggang ngayon kasi namamahalan ako sa custom tax. is there any way para bumaba yung fee? sabi kasi sa post office hindi daw sa kanila yun, sa custom daw yun.
ReplyDeletehi. i have a package coming from thailand. nka lagay po nasa customs na sia. ilan days po bago ma irelease yun sa customs?
ReplyDeletehello i stumbled on your blog it was very informative. however my notice only came today, october 26 but the item i ordered online on august 6. the date stamped on the notice is aug 28, but it only arrived today which is already more than 30 days. may pag-asa pa bang makuha to, e late ung padala nila ng notice? thank you
ReplyDeleteHi. Glad to see your blog. And it really helps for first timers like me.
ReplyDeleteCause I got a package coming from US containing a Laptop worth 339$ bought from Ebay
it was stated and declared with the same amount and i will be claiming it in EMS in pasay. It was actually a gift for me. my husband bought and pay for it and send it to my address using my name and he gave me the tracking number for claiming purposes.
And I guess I'll be paying a higher tax right?
But my problem is.. is it possible to be stolen by custom employees? I'm just worried 'cause im seeing a lot of blogs about stealing the packages. So, since its a Laptop would it be possible to get stolen?
I just want to get some idea if its possible so that i might think another way to avoid that kind of situation. I don't want my laptop to get stolen cause its my husbands money anyway..
hi mis rin how can i get my order bought online? and the seller said that my order is already in manila parcel. but paano ko makukuha package ko na anjan daw sa manila parcel ang package ko instead na dito ko kunin sa cebu parcel?grabi naman dito sa pinas. mahirap na nga tayo at may mga pinagdadanan pa yung lugar namin tapos ganito pa ang mangyayari ang another gastos for the custom?sana ginawa nila yung mga individual item or hindi baba sa lima pwede sila nlng ang tumingin at pag na clear na nila wala ng bayad. dapat yung mga ganyad mga bzniz company yung sinisingil nila. kulang nlng sa ating mga pinoy papatayin nlng sa gutom bawat isa at matira ang kung sino ang may pera.. pinoy nga naman tayo peronakadismaya din yung mga ibang patakaran ng gobyerno natin. dito talaga natin makikita na wala nangang bukas and mga mahihirap na pinoy.at imaginin nyo 12$ lang yung order ko at isang item lang naman yun. talagang nakaka dismaya.
ReplyDelete
ReplyDeleteHi sa lahat.....oo, bulok na siste, mga buwayang nakaupo, sinwelduhan na nga natin, nanakawan pa tayo! Many times na rin ako nakabili thru online, mga maliliit lang namn na items akin,not weighing more than a half kilo. Pero kuminsan wala yan silang pinipili kasi, pag matyempuhan at matapatan ka na matindi pangangailangan nila eh siguradong shoot ka sa blade, peperahan at peperahan ka ng mga yan. Pero sa mga experience ko naman karamihan ay lumusot, meron din sumasabit.
Tip ko nalang sa lahat ng na shoot sa balde.....i mean sa mga natapatan na pagka perahan, kung tingin nyo naman na masyadong malaki yung sinisingil para sa tax daw, at kelangan nyo talaga yung item ay makiusap nalang kayo ( wag na kayo makipag argumento tip lang,wala kayong mapapala ) sabay sa alon lang ba, sa sitwasyon na ganito hawak nila ang alas. So kung ang singil ay abcd, pakiusapan nyo na abc lang pera ko mam/sir,gets nyo? So sad, di sa I'm pushing you to do this, mine is just a tip, it's really wrong na maglagay but if you really love the item,then syempre gagawa ka ng paraan para makuha mo. Sabihin mo man na may resibo yan, sure ka ba na original receipt yang ginagamit nila? And sabihin na natin original receipt yan, sure ka ba na tayo pa rin makikinabang dyan? And maraming paraan para dayain ang resibo in your face, kahit ako kaya ko. So ganito, saan ka, sa may resibo na mapapamahal ka or sa walang resibo na pwede negotiation?
Share ko lang din na di lahat ay pareho ng system, k? Noong nasa cavite ako hinahatid nila registered mail items ko, but noong nasa quezon city na ako ay notice slip ang dumadating and kukunin nalang sa qc post office yung item. So iba-iba,k? Sa pasay post office cmec di kayo pwede mag pickup ng items dyan,kahit puntahan nyo di ibibigay sa inyo,doon pa rin sa house nyo ipapahintay yong items, pwede lang i-pickup ay EMS. But sa experience ko mga EMS ko karamihan ay deretso bahay delivery, may isang beses nakatanggap ako ng notice sa EMS items ko, akala ko peperahan na ako.....yun,binuksan sa harap ko yung item and sinarado ulit saka nagbayad ako ng 40 pesos then nakuha ko na yung item ko.
Lahat naman kasi ng registered mail ay may tracking number, EMS kumpleto ang tracking details. Usually sa asia lang ha like Taiwan,china,hongkong, etc. Registered mail ay 15-20 days kasali bilang sat. and sun. EMS takes 3-5 days based on my experience.
Kung di nyo makontak sa contactact number ng local post office nyo and sa tracking nyo ay dumating na sa pinas......puntahan nyo nalang sa post office nyo. Sa may tracking codes tip lang bigyan nyo ng 7-10 days allowance from the exact date dumating sa pinas yung item nyo bago pumunta ng post office,10 days wala pa ay pwede na puntahan sa post office yan,i'm referring within asia lang and registered mail.
Hope nakatulong ako kahit kapiraso lang........everytime you purchase online never forget to ask for the tracking number for the seller.
Dongschi
hi Dongschi, may parcel kasi ako from China dumating d2 ng nov 18 hanggang ngaun wala akong notice na pde ng kunin. kung walang notice card ieentertain kaya ako ng mga staff dun sa QC central post office? i have the tracking number, will that be fine? bka kasi kung ano anong charges ang idahilan nila dahil wala akong notice.
DeleteHi i have a registered parcel from singapore. When i track it philpost, it states 'enroute to delivery office' ? Should i wait for my parcel to be delivered in my house
ReplyDeleteAutomatic na po ba na sa nearest office kukunin yung parcel? And pano po if naka stamp "subject for examination" ?
ReplyDeleteate rin, may question aq? Kasi bumili aq ng bag thru internet para sa GF q kaso nalagay q name ng name q.. pero address nia.. and wala aq now sa Pilipinas possible ba maclaim nia.. dumting nmn ung parcel sa bahay nila e..
ReplyDeleteDo you think it is ok kahit napunit ung form 1525 ko? Kinagat kasi ng aso.
ReplyDeleteAs long as it is readable, I think it would be fine. :)
DeleteMy boyfriend sent me a package last November 30. And obviously until now, wala pa din ako na-receive na notice. Btw, he's from Canada. Should i still hope that i will receive the package even though its been 2months now ? Nakaka frustrate talaga. We both learned our lesson. And that is "never trust Philpost again". Better use Fedex. More reliable that Philpost sh*t. And to think na gift lang yung pinadala sakin which includes a shirt, teddy bear, and some chocolates. At lumipas ang 2months wala pa din ? Bulok talaga sistema. Kaya hindi umuunlad ang pinas eh. -.-
ReplyDeletewag nyo pong antayin sa bahay nyo ang package... :) at wag nyo din i-asa sa notice galing sa kanila... icheck nyo po dun sa post office/postal code na pinag sendan ng bf nyo... kung matatrack nyo naman ang package nyo na andito na sa pinas, dalawang bagay lang yun, kung andun sya sa Philpost main office sa Pasay, or dun sa post office ng pinag sendan ng bf mo na address...
Deletenaranasan ko umorder from HK last year, mga august-september. 3months na dipa din dumadating ang parcel ko sa post office namin sa probinsya, nung nakaluwas ako ng Manila, chineck ko sa Philpost ang parcel ko with the tracking number, pinakita pa saken ang parcel, pero di ko pwedeng kunin dahil ichecheck pa raw sa customs at dapat sa probinsya i-claim dahil dun naka address not unless ang ginamit ay EMS... haha! nakakatuwa na nakita mo ang parcel mo, pero nakakabadtrip na dimo makuha kahit nasa harap mo na... minsan icheck nyo na lang din sa post office/zip code na pinag sendan... di naman idedeliver sa atin mismo yun... minsan kahit wala pang notice galing sa post office, basta may tracking number pwede mo kunin basta may valid IDs ka na dala... wag nyo antayin sa bahay nyo dahil di dadating yun... sa post office nyo puntahan... BTW, nice thread! (Y)
ReplyDeletehi Rins!
ReplyDeleteEven if the seller sent the package a month ago, i wouldnt be able to claim my packagr parin coz wala pa yung cardnotice from post office?:( sellrt has been asking if nakuha kona since 15days lang daw dapat.. from UK & Korea.. thanks rins:) or to anyone who could help
And apparently, walang tracking.. kasi free shipping and air parcel daw..hmm
DeleteDo you have a receipt from the seller? It would be difficult for you to even inquire about your package without a tracking no.
DeleteHi Rins! All i have with me are ebay messages from UK and email confirmation from korea..
ReplyDeleteHuhu sad. Idk what to do..
I purchased my item from Brandsfever SG last January 8, 2014.. being shipped to the Philippines by January 24 and arrived at the Philippines by February 4 (I was given a link by Brandsfever for tracking my shipment).. I received my registry notice delivered to my address by a postman (from manila post office) yesterday February 13. I dropped by at the MANILA post office this morning to get my parcel (worth Php 2,263) and paid 50 pesos ONLY as post office fee.. :)
ReplyDeleteHello po ask ko lang po kung ilang araw po mkakarating sa province po namin ung parcel ko po galing Japan.. It was arrived in the Philippines for the customs exam since February 10 po but until now di pa po nafoforward sa Lingayen Post office po..
ReplyDeleteasap po ..
DeleteI bought 2 dolls from ebay and hopefully I won't pay more than their worth!
ReplyDeleteHi Ms. Rina
ReplyDeleteAsk ko lang po sana first time ko lang bumili sa ebay international. Actually mga toys yun pero hindi sabay sabay ang delivery dates. Tapos ang policy sa ebay ay they declare the price at full price.Magkano po kaya ang babayaran ko sa phil post na tax kung ang nabili ko ay around $60.00 at yung isa around $34.00? Malaki po ba ang babayaran ko?
At yung shipping address ko po ay iba sa valid ID ko? Same place different number ng house? Need ko pa ba kumuha ng ibang ID? Yun lang po kasi ang ID ko postal.
Sana po matulungan mo ako.
Salamat ng marami
Hi Ms. Rina
ReplyDeleteAsk ko lang po sana first time ko lang bumili sa ebay international. Actually mga toys yun pero hindi sabay sabay ang delivery dates. Tapos ang policy sa ebay ay they declare the price at full price.Magkano po kaya ang babayaran ko sa phil post na tax kung ang nabili ko ay around $60.00 at yung isa around $34.00? Malaki po ba ang babayaran ko?
At yung shipping address ko po ay iba sa valid ID ko? Same place different number ng house? Need ko pa ba kumuha ng ibang ID? Yun lang po kasi ang ID ko postal.
Sana po matulungan mo ako.
Salamat ng marami